Our PC world in the last 20+ years has tried to make everything rosey instead of addressing truths such as this.
If we had really understood a Problem Solving Approach in our schools more and more students would be gaining higher results.
I was always named "The Adviser who does not give answers!" I encourage teachers and parents to do the same.
Ask questions such as:
Are you happy with your result?
Show me how you got that result?
Can you see where your have made a mistake? Can you correct it?
Justify your result to me.